Shipping Policy

Shipping

​

LiuHe Curio offers international shipping for objects purchased through this website, subject to destination, carrier availability, object type, size, material, value, and applicable restrictions.

​

Because many of the objects we offer are individual works requiring careful handling, shipping arrangements are made with attention to the material, fragility, size, and destination of each piece.

​

Shipping Methods

​

Shipping methods may vary depending on the object, destination, value, size, and carrier availability. Depending on the order, delivery may be arranged through postal, courier, or specialized logistics services where appropriate.

​

For larger, higher-value, fragile, textile, ceramic, bronze, or sculptural objects, special packing or shipping arrangements may be required.

​

Packing and Preparation

​

Each object is prepared for shipment with close attention to protection, stability, and safe transit. Packing methods are selected according to the material and structure of the object.

​

Depending on the object, packing may include protective wrapping, cushioning, internal support, reinforced boxing, double boxing, or other appropriate measures.

​

Processing Time

​

Processing time may vary depending on the object, packing requirements, shipping method, destination, and order details. Because many objects require careful packing, some orders may require additional preparation time before dispatch.

​

If an object requires special packing or shipping discussion, we may contact the buyer before shipment.

​

International Shipments

​

International shipments may be subject to customs inspection, import rules, documentation requirements, destination-specific restrictions, carrier procedures, and local delivery conditions.

​

Buyers are responsible for ensuring that purchased objects may be imported into their destination country or region unless otherwise expressly agreed in writing.

​

Duties, Taxes, and Import Charges

​

Duties, taxes, import fees, customs clearance charges, and related destination charges vary by country or region. Where duties and taxes are expressly stated as included on the website, product page, checkout page, or written order communication, they are included only as described.

​

If duties, taxes, or import charges are not expressly stated as included, the buyer may be responsible for destination import charges.

​

Delivery Times

​

Estimated delivery times are not guaranteed and may vary depending on destination, carrier handling, customs inspection, local delivery conditions, weather, holidays, and other factors beyond our direct control.

​

We are not responsible for delays caused by customs, carrier handling, local delivery issues, force majeure events, incorrect delivery information, or destination-specific restrictions.

​

Shipping Damage

​

If an item appears to have been damaged in transit, please contact us promptly after delivery. Please keep all packaging materials, including the outer box, inner packing materials, shipping label, and protective wrapping.

​

Please photograph the outer packaging, inner packing materials, shipping label, and the object itself before discarding any materials. Do not return the item without written confirmation from us.

​

Incorrect Address or Failed Delivery

​

Buyers are responsible for providing accurate shipping information. Additional costs arising from incorrect addresses, failed delivery attempts, refused delivery, customs refusal, or return shipment may be the responsibility of the buyer unless otherwise agreed in writing.

​

Contact Before Purchase

​

For higher-value, fragile, oversized, textile, ceramic, bronze, or sculptural objects, buyers are welcome to contact us before purchase to discuss packing, shipping, and delivery considerations.