Terms of Service

Welcome to LiuHe Curio

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LiuHe Curio is operated by PANELWAY (CHINA) LTD., a Hong Kong registered company. Rokuka Co., Ltd. (六禾株式会社), Japan, provides curation, sourcing, Japan-based liaison, and support services where applicable. Unless otherwise expressly stated in writing, the seller of record and contracting party for website transactions is PANELWAY (CHINA) LTD.

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These Terms of Service govern your access to and use of this website, including browsing, inquiries, purchases, and other interactions with the website and its content. By using this website, you agree to these Terms of Service. If you do not agree, please do not use the website.

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Use of This Website

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You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws, regulations, or the rights of others. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for fraudulent, abusive, harmful, or unlawful activities.

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Product Information

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We aim to present objects with care, honesty, and appropriate restraint. Product descriptions, images, prices, dimensions, materials, condition notes, period language, style references, marks, origin, attribution, and related information are provided in good faith.

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Descriptions of period, style, material, mark, origin, and attribution are based on visual assessment, comparative reference, surface character, craftsmanship, wear, patina, material qualities, and collecting judgment unless otherwise stated.

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Unless expressly stated, such descriptions should not be understood as third-party authentication, laboratory testing, formal appraisal, museum-level authentication, or absolute certification.

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Photographs and Color

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We aim to provide clear photographs, but colors, scale, texture, and surface appearance may vary depending on lighting, screen settings, photography, and display conditions. Buyers are encouraged to request additional photographs before purchase if needed.

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Condition

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Many objects may show age-related wear, patina, surface variation, firing irregularities, restoration, repairs, natural inclusions, textile wear, oxidation, marks from use, or other characteristics associated with material, age, handling, or display.

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Condition descriptions are provided in good faith. Buyers are encouraged to review photographs and descriptions carefully and to request additional condition details before purchase where needed.

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Availability and Pricing

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All objects are offered subject to availability. Prices, descriptions, shipping availability, product information, and related details may be changed or corrected at any time.

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We reserve the right to correct errors, inaccuracies, or omissions, including after an order has been submitted, where permitted by applicable law.

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Orders

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Placing an order through the website does not guarantee acceptance of the order. We reserve the right to accept, decline, cancel, or request additional information regarding an order where appropriate.

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An order may be cancelled or delayed if there is an issue with payment, availability, shipping feasibility, address accuracy, customs restrictions, suspected fraud, or other relevant circumstances.

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Payment

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Payments must be completed through the payment methods available on the website or otherwise agreed in writing. The buyer is responsible for ensuring that payment information is accurate and authorized.

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Shipping

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Shipping arrangements vary depending on the object, destination, size, material, fragility, value, and carrier availability. Buyers should review the Shipping Policy and Packing & Delivery information before purchase.

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International shipments may be subject to customs inspection, import requirements, duties, taxes, fees, restrictions, carrier procedures, and local delivery conditions. Unless expressly stated otherwise, the buyer may be responsible for destination import charges.

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Returns and Refunds

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Returns and refunds are governed by our Returns & Refund Policy. Because many objects are individual works with age, surface variation, material character, and collecting qualities, sales are generally considered final unless otherwise expressly stated or approved in writing.

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Intellectual Property

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All website content, including text, photographs, layout, branding, product descriptions, images, and related materials, is owned by or licensed to LiuHe Curio unless otherwise stated. You may not copy, reproduce, distribute, modify, publish, or commercially use website content without prior written permission.

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Third-Party Services

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This website may use third-party services for hosting, payments, analytics, advertising, shipping, communication, or other operational purposes. Use of such services may be subject to their own terms and policies.

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Errors and Website Availability

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We do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues. We may update, modify, suspend, or discontinue parts of the website at any time.

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Limitation of Liability

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To the fullest extent permitted by applicable law, LiuHe Curio, PANELWAY (CHINA) LTD., Rokuka Co., Ltd. (六禾株式会社), and their respective affiliates, personnel, service providers, and representatives shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from use of the website, purchase of objects, shipping delays, customs matters, or reliance on website information.

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Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong, unless otherwise required by applicable mandatory consumer protection laws or regulations.

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Contact

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If you have questions about these Terms, please contact us through the Contact page or by email.